Client Area

Refund Policy

Refund Policy for Meta Max Host
At metamaxhost.com, we strive to ensure customer satisfaction with our web hosting services. This Refund Policy outlines the terms under which you may request a refund for services purchased from us.

  1. Eligibility for Refunds
    7-Day Money-Back Guarantee: We offer a 7-day money-back guarantee for new customers who purchase our shared hosting services. If you are not satisfied with our services within the first 7 days of your purchase, you may request a refund.

– Non-Refundable Services: The following services are non-refundable:
– Domain registration and renewal fees.
– SSL certificates.
– Any additional services or products purchased alongside hosting plans.

  1. How to Request a Refund?
    To initiate a refund request, please follow these steps:
  2. Log in to your Meta Max Host account.
  3. Navigate to the “Billing” section.
  4. Submit a refund request through the “Support Ticket” system, providing your order details and reason for the refund.

All refund requests must be submitted within the eligible period specified above.

  1. Processing Time
    Once we receive your refund request, we will process it within 5-7 business days. The refund will be issued to the original payment method used at the time of purchase. Please note that it may take additional time for your bank or payment provider to reflect the refund in your account.
  2. Cancellations
    If you decide to cancel your account after the initial 7-day period, you will not be eligible for a refund. However, you may continue to use our services until the end of your billing cycle.
  3. Changes to This Policy
    We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after any changes constitutes acceptance of the new terms.
  4. Contact Us
    If you have any questions or concerns regarding this Refund Policy or need assistance with your refund request, please contact our customer support team at:

Meta Max Host
Email: [email protected]

Thank you for choosing metamaxhost.com! We appreciate your business and are committed to providing you with exceptional service.